Frequently Asked Questions

Can't find what you're looking for? Email us at hello@giglynq.app — we reply personally.

GENERAL

What is GigLynq?

Is GigLynq free to use?

What is Pro access?

How do I reset my password?

How do I delete my account?

FOR BANDS & ARTISTS

How do I get my profile to show up higher in Discover?

What is Gig Radar?

What happens after I apply to a Gig Radar slot?

How do I send a booking request directly to a venue?

What is a Deal Memo?

How do I change my band or artist name?

Can I message a venue without sending a booking request?

FOR VENUES

How do I post an open date on Gig Radar?

How do I find bands that match my venue?

How do I accept or decline a booking request?

What is the Deal Memo?

Can I invite my team to manage the venue account?

How do I change my venue name?

TECHNICAL

I signed up with Google but now I want to use a password. Can I?

My profile URL changed — what happened?

I'm not seeing venues or bands near me — why?

Something isn't working — how do I report a bug?

Still need help?

We're a small team and we read everything. Reach out directly and we'll get back to you fast.